Privacy Policy

Custom Cat Charters (“we,” “us,” “our”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information when you use our services, including booking fishing and snorkeling charters, and accessing our website. By using our services, you agree to the terms of this Privacy Policy.

Custom Cat Charters reserves the right to use any photos taken aboard the vessel for advertising purposes.

Information We Collect

  1. Personal Information: When you book a charter with us, we may collect personal information, including but not limited to:

    • Name
    • Contact details (phone number, email address, physical address)
    • Payment information (credit card details, billing address)
    • Any other information you provide during the booking process

  2. Non-Personal Information: We may collect non-personal information about your visit to our website, such as:

    • Browser type and version
    • Operating system
    • Referring site
    • Date and time of visit
    • Pages visited
    • IP address

How We Use Your Information

  1. Providing Services: We use the personal information collected to provide you with our fishing and snorkeling charter services, including processing bookings and payments, sending confirmation emails, and providing customer support.

  2. Communication: We may use your contact information to send you updates, promotional offers, and newsletters. You can opt out of receiving these communications at any time by following the unsubscribe instructions provided in the emails.

  3. Improving Our Services: Non-personal information collected from our website is used to analyze trends, administer the site, track user movements, and gather demographic information to improve our services and website experience.

  4. Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).

Data Security
We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include:

  • Secure socket layer (SSL) technology to encrypt payment information
  • Regular security assessments and updates
  • Restricted access to personal information to authorized personnel only

Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described in this Privacy Policy. We may share your information with:

  • Service Providers: Third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as these parties agree to keep this information confidential.
  • Legal Obligations: When required by law, regulation, or legal process, such as a court order or subpoena.

Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to read the privacy policies of any linked sites you visit.

Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under the age of 13, we will take steps to delete such information from our records.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website. Your continued use of our services after such changes indicates your acceptance of the updated Privacy Policy.

Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Custom Cat Charters
5409 Overseas Highway
Marathon, FL 33050
Email: info@customcatcharters.com

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions. Thank you for choosing Custom Cat Charters for your fishing and snorkeling adventures!